Home :: About Us :: Our Shops :: Contact Details
Menu for Summitreks online store



tilley hat

Important Tilley Hat Information
With your Hat, you'll be provided with "The Straight-Shooter's Statement of Loss of a Tilley Hat" insurance policy. The insurance is for two years, all perils, 50% deductible, and is not issued by Lloyds. We understand the anguish of losing this reliable companion, or of having your dog terminally gnaw it. Should that happen, we'll replace your late, lamented Tilley at half the current catalogue price.If your Tilley Hat or Cap has been irretrievably lost, stolen or destroyed, within two years of the purchase date, you may replace it with the exact same style for one-half the present catalogue price, plus taxes and shipping. (If you want another style, we'll credit you 50% of the current catalogue price for the style you lost.) To claim under the insurance policy:Send your Straight-Shooter's Statement of Loss form, which should be in the 'Left Side of Your Bottom Dresser Drawer' if you followed Alex Tilley's advice. OR send us a valid proof-of-purchase (which can be, either, a copy of the original sales, a copy of the credit card statement with purchase circled (please make sure you block out your credit card number). Be sure to include your name, address, phone number or email, hat model, hat colour, hat size and method of payment.
Hat Fitting Guide HOW TO MEASURE YOUR HEAD: Most hat makers make 4 or 5 sizes; we make 13. As a matter of principle, no one shall be deprived of the pleasure and privileges of Tilley Hat ownership simply because of an uncommon head size.Like footwear, your Tilley Hat must be sized properly. To find your hat size, use a tape measure and draw it right around your head. For the best-looking and most comfortable fit, please make sure that the bottom of the tape touches your eyebrows while resting straight around your head. Hold it there comfortably and do not pull tight! Tell us this measurement in inches or centimetres. We’ll take it from there. You may also refer to our Hat Sizing Chart for an easy reference to your Tilley Hat size.If you already know your regular (not a Tilley) hat size, please ask for one size larger when you order your Tilley. For instance, if you're sure you're a 7 1/4, order a 7 3/8. The Tilley Hat fits more comfortably than other hats. It’s designed to be worn low on your head and slightly loose. It should be held on by gravity, not by painful pressure on your forehead! For the proper fit, you should be able to easily insert two fingers, flat, between the middle of your forehead and the front of the Hat. The Hat should be loose enough that you can rotate it to the left and right, and lift it up and down, without friction on your forehead. When it’s windy, use the cord!

Copyright © 2019 - Summitreks Ltd